“The key to pursuing excellence is to embrace an organic, long-term learning process, and not to live in a shell of static, safe mediocrity. Usually, growth comes at the expense of previous comfort or safety.”
Josh Waitzkin
Leadership & Managerial Development
If leaders and management are not trained well in executing the vision and strategy of a company, there will be several negative outcomes. Whether you are a student, learner, or organization, choose the healthy option and grow your skills.
We offer specific training courses on various topics and skills for leadership and managerial development. These can be useful for students or refining the skills of potential leaders in your company, including yourself.
You can customize each training session or ask for our input on what we recommend.
Customer Service, Sales & Client Relations Training
While it is important to establish effective leaders and managers in the workplace, the key to any company’s reputation, success and longevity is the quality of service provided by the employees in the company. This is usually the most neglected and undervalued aspect of the company.
We offer customizable customer service and sales training to put your company on the right track. We will review your company vision, strategy, products, and current service model to suggest the training needed.
Don’t own a company but still desire to strengthen your customer service skills? Now is the time to learn!
Teamwork
These training sessions will focus on strategies for working as a group. Teamwork is usually one of those words that make most people groan when hearing it mentioned as a must for completing a project, vision, or strategy. We know the horror stories of working in a team or group, but let’s be honest: none of us is the perfect teammate either. If your company has already received training in working as a team, we also offer team-building exercises. These exercises will allow each individual to see how each person in the team functions during different scenarios.
Depending on what you are seeking, we can customize personal plans or team training workshops. Why not reach out to us to see how you can find joy in being part of a team.
Tools for Entrepreneurship
Our world is growing at a rapid rate. Technology and cultural crossover only add to this growth and expansion. There is a desperate need for individuals or groups to be successful entrepreneurs that can provide employment for others.
The leading cause for failure in entrepreneurship is the lack of preparedness and understanding of what all it takes to think-up, start, and sustain a new company. We offer anywhere from an introduction in entrepreneurship to a 3-4-month course with in-depth hands-on training and planning. Even if you are already somewhere on the entrepreneurship track just wanting to add tools to your belt, we can still help. Focalise is ready to equip you in order for you to launch well.